Dallas CASA thoroughly trains its volunteers to be the best possible advocates for abused and neglected children. Our volunteers complete a 30-hour training program which covers topics such as Dynamics of Child Abuse and Neglect, Advocate Responsibilities, Family Violence, Cultural Competence, Permanency Planning, Accessing Services and Court Proceedings. All classes must be completed for a volunteer to graduate and be sworn in by the court as a CASA volunteer.
Volunteer trainees are advised to complete the training classes consecutively and in one training session, however, we realize this is not always possible for everyone’s schedules. A trainee is asked to attend the first two training classes consecutively, then if classes are missed afterward, make-up classes can be scheduled with the training manager. If schedules accommodate, 1-2 classes can be made up before the class swearing in ceremony. If more classes are needed, trainees can take classes in more than one training session until all classes are completed.
Until our offices reopen and we are able to provide in-person training, we will offer the training classes online through LearnUpon plus independent study pre-work for each online class. Instructions for access will be sent to trainees with their acceptance confirmations.
After completing training, Dallas CASA volunteers are teamed with a CASA staff supervisor. On average, our supervisors each have more than 15 years of experience in child welfare or a related field. Supervisors provide support and guidance to volunteers throughout their cases and are always present during court hearings.
In order to keep current with issues that relate to the volunteer role, our volunteers are required to complete 12 hours of continuing education per year. There are various ways to accumulate continuing education hours. We provide recommendations and information about classes, webinars, podcasts, documentaries, books, conferences and lectures available online or in the Dallas area. Learn more.